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Privacy Policy

Last Updated: [01.01.25]

Mtec Graphics ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://mtecgraphics.co.uk, contact us, or use our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect
We may collect and process the following personal data:

Personal Information: Name, email address, phone number, and postal address when you contact us or place an order.

Technical Information: IP address, browser type, and device information collected through cookies and analytics tools.

Transaction Information: Payment details and purchase history when you use our services.

Communication Data: Records of correspondence when you contact us via email, phone, or web forms.

2. How We Use Your Information

We use your data for the following purposes:

To process and fulfil orders and provide requested services.

To communicate with you regarding enquiries, updates, or promotional offers (if you have opted in).

To improve our website, services, and customer experience.

To comply with legal obligations and prevent fraud.

3. Data Sharing and Third Parties

We do not sell your personal information. However, we may share your data with:

Service providers: Payment processors, delivery companies, and IT support services who help us operate our business.

Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Data Security

We take appropriate measures to safeguard your personal information against unauthorised access, alteration, or loss. However, while we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings. For more details, refer to our Cookie Policy.

6. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your data.

Object to or restrict processing of your information.

Withdraw consent where applicable.To exercise your rights, please contact us at info@mtecgraphics.co.uk.

7. Data Retention

We retain personal data only for as long as necessary for business or legal purposes. Once no longer required, data is securely deleted.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:Mtec Graphics53-55 King St, Magherafelt BT45 6ASEmail: info@mtecgraphics.co.ukPhone: 028 7963 1895

We reserve the right to update this Privacy Policy at any time. Please check this page periodically for changes.
© Copyright 2025 - MTEC Graphics - All Rights Reserved
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